Our business is power.
Our solutions are uniquely efficient.
We deliver better – and greener – technologies
We’re close to 18,700 professionals in 200 locations, in nearly 70 countries around the world
We’re a global leader in the marine and energy markets.
We deliver complete lifecycle power solutions, worldwide.
We’re always growing.
We’re always innovating.
We’re always in motion.
AT Wärtsilä, PEOPLE ARE THE ULTIMATE
POWER SOURCE
BECOME ONE:
ACCOUNT MANAGER
Accountabilities:
- Order Acquisition, Sales, Margin, and AR.
- KPI: CROL, time spent with customers, visit reports and Sales revenue.
-
Make sure Account/customer satisfaction: i.e. Make sure delivery as
commitment, excellent claim handling, order up dates, new products up
dates, regular visit, customer feedback and easy to be contacted.
- Utilize CRM as the daily for all customer information and planned activities.
- Customer relationship and understanding customer business.
- Market understanding: competitions, market trends, products substitutions, etc.
Main Responsibilities:
- Achieving his/her own yearly budget on Sales, Margin and AR.
- Making a good relationship with customers’ key people, especially the decision makers.
- Update customer installation, evaluate for business potentials and make a plan to sell SOLUTIONS to customers.
- Understand the market trend, competitions, industry development, etc. and update into CRM sales tools.
- Collecting key customers feedback by planning, implement and make follow up action for CROL timely.
-
Developing his/her own selling capabilities by having clear
understanding of customer business, customer organization, and customer
need for our solutions.
- Timely making comprehensive customer up date, visit plan, account team meetings and reports in CRM and GM Service Sales.
- Collect the overdue AR.
- Coordination and communication with internal functions.
- Identify and develop prospects.
- Develop and maintain Customer Satisfaction.
- Monitor the entire sales process and ensure accurate invoicing and timely payments.
- Collect and communicate market intelligence and competitor information.
- Identify, report and manage potential risks detected in the assigned projects.
- To perform QEHS procedure within area of responsibility.
Development Responsibilities:
- Make sure customer
satisfaction by delivering services or products as what written in the
contracts or PO. Using CRM as a sales diary.
- Implementing a proactive Selling.
Education:
University/Master Degree (Mechanical, Electrical, other engineering disciplines)
Experience:
- 5 years+ experience in similar industry, age >27 years ;.
- Experience gained in Energy Industry or similar service business.
Qualified candidates are invited to send your comprehensive resume with
recent photograph and the application should be received not later than 1 April 2018. Please put tittle of vacant as your email subject. And send your most update resume to id.vacancy@wartsila.com
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